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- When will my email be upgraded? You will receive an email with the upgrade date for your account.
- Will my login still be the same? Your password will be automatically reset for security reasons. Your new password will be emailed to you in advance of your upgrade date.
- Do I have to do anything for the upgrade? If you use Outlook or other email software programs, you will need to update your POP/IMAP settings. Please follow these detailed instructions.
- Will my email be down or inaccessible during this time? We do not expect any downtime for your email service.
- Will I receive emails during the upgrade? You will continue to receive emails as usual.
- What do I do if I'm using Outlook (or other email software programs) or a mobile phone for email access? Please update your POP/IMAP settings by following these detailed instructions.
- Will my contact list be maintained? Due to the upgrade process, your contact list will need to be imported into the upgraded system.
- Will my settings be maintained? Yes, all your settings will be maintained through the upgrade.
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